Attractions: things for tourists to see and do
e.g The zoo is our city's most popular attraction for kids.
Baggage: bags and suitcases packed with personal belongings
e.g If you need help with your baggage we have a cart you can use.
Bed and Breakfast: a home that offers a place to stay and a place to eat
e.g I can book you into a beautiful Bed and Breakfast on the lake.
Bellboy: a staff member who helps guests with their luggage
e.g The bellboy will take your bags to your room for you.
Book: arrange to stay in a hotel
e.g I can book our family in for the weekend of the seventh.
Booked: full, no vacancies
e.g I'm afraid the hotel is booked tonight.
Brochures: small booklets that provide information on the local sites and attractions.
e.g Feel free to take some brochures to your room to look at.
Check-in: go to the front desk to receive keys
You can check-in anytime after four o'clock.
Check-out: return the keys and pay for the bill.
e.g Please return your parking pass when you check-out.
Front desk, reception: the place where guests go to check in and out and to get information.
e.g Towels are available at the front desk.
Guest: a person that is staying at the hotel.
e.g Our washrooms are for guests only.
Hostel: a very inexpensive place for backpackers and travellers on a budget
e.g In the hostel you probably won't get your own room.
Hotel manager: person in charge at the hotel.
e.g I'll let you make your complaint to the hotel manager.
Reservation: a request to save a specific room for a future date
e.g They say they made a reservation but it doesn't show on the computer.
